Terms of Service

Terms of Service – Jawhara Hub

Welcome to Jawhara Hub. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our store.

1. General Conditions

By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms referenced herein. These Terms apply to all users of the site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We specialize in handcrafted and personalized jewelry, including name necklaces, rings, bangles, and bracelets. Due to the custom nature of our products:

  • All personalized items are final sale and cannot be returned or exchanged unless damaged or defective.

  • Slight variations in color, size, or finish may occur due to handcrafting.

3. Order Accuracy

Customers are responsible for ensuring all personalization details (names, spellings, etc.) are correct at the time of placing the order. Jawhara Hub is not liable for errors provided by the customer.

4. Pricing and Payment

Prices are listed in the currency shown at checkout. We reserve the right to change pricing at any time without notice.

All payments are processed securely through third-party providers. Jawhara Hub does not store credit card details.

5. Shipping & Delivery

We aim to deliver orders in a timely manner, but we are not responsible for delays caused by:

  • Courier issues

  • Customs clearance (for international shipping)

  • Incorrect address provided by the customer

6. Cancellations

Orders can only be cancelled or changed within 12 hours of placement. After this window, production begins and the order is locked in.

7. Intellectual Property

All content on this site — including logos, images, product designs, and branding — is the intellectual property of Jawhara Hub. Unauthorized use or reproduction is strictly prohibited.

8. Limitation of Liability

Jawhara Hub is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website or products.

9. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Continued use of the website after changes constitutes your acceptance of the revised terms.

10. Contact Information

For questions regarding these Terms of Service, please contact us:

📍 Jawhara Hub – Jewelry House
Office 1402, Sheikh Zayed Rd - Dubai Marina - Dubai - United Arab Emirates

📧 Email: info.jawharahub@gmail.com

📞 WhatsApp / Call: +44 7835 798526